Unique culture; can be good depending where you work. Avoid the Medicare LOB. - Anonymous employee Kaiser Permanente Employee Review

1.0
30 May 2012
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

• They take development seriously, and mid-year and year-end reviews are very regimented and enforced strictly. • There are a lot of smart people who work here.

Cons

• Do not work with the Medicare line of business; the environment is toxic. They treat their internal partners horribly; make life difficult to force people to quit, publicly humiliate people in meetings, and treat vendors poorly. • Most managers manage up; it's that kind of culture. So don't expect much support from your manager, and expect to be autonomous. • There's a lack of true team cohesion. You don't really make friends here, there are no happy hours, etc. People work their eight hours and go home; it was the first job where I didn't leave having made any long-term friends. The culture seems cold and people for the most part keep their distance from each other.

Explore other reviews about Kaiser Permanente

5.0
5 May 2026
Recommend
CEO approval
Business outlook

Pros

The supportive company culture and opportunity for growth.

Cons

I do not have any cons at this time.

4.0
9 Sept 2015
Recommend
CEO approval
Business outlook

Pros

Kaiser is a great place to work and build a career over time. In my experience salaries are above market for most positions, and the benefits are so good that many people become "lifers". The health coverage is extremely generous, and time off starts off adequate and gets better over time (18 days when you start, moving up to 33 after 15+ years - this does not include sick time). Employees truly believe in the mission of KP (at least, I do) and it's clear that this is a place where employees' contributions are valued. Although my role is not part of any of the unions, the fact that our workforce is predominantly unionized also places a positive role in KP's reputation as a good place for workers (although having unionized staff also presents many challenges). Overall, I enjoy working at KP and would recommend it to others, but understand that you are entering a big bureaucracy. A friendly, mission-driven bureaucracy, but still.

Cons

Cons: having lots of "lifers" means that innovative ideas and workflows are not always adopted without a fight. People have their roles deeply embedded here, and any threat to the status quo is seen as negative, even though we need to make some pretty radical changes given the new health care environment post-ACA. There's a lot of "not my job" attitudes here. It's hard to navigate the layers of bureaucracy, both in terms of personnel/HR/benefits, and in getting work done (there are often 4-5 departments at the regional and national KP levels working on similar areas, and no guidance on who does what.) Be aware that KP is not immune to reorganizations and layoffs -- they do make a good attempt to ensure workers are hired elsewhere in the organization, but there are no guarantees, and there can be a lot of turnover in certain departments. Benefits are currently generous but are always subject to downgrades in the future, so just be aware of that. Some changes to the pension and retiree medical benefits are about to hit, and with them a wave of Baby Boomers will be taking retirement, which should hopefully open up many new management opportunities for Millennials. Oh, and the biggest con of all: we still - STILL - use Lotus Notes for email. Shocking, I know, but true.

302
See reviews by: Helpful|Rating|Date|All