Investment arm is not really investment focused, its annuity sales. - Investment Representative KeyBank Employee Review

2.0
16 Dec 2011
Recommend
CEO approval
Business outlook

Pros

Key does pay their employees higher than average salary. This could also make them a candidate for a buyout in the future.

Cons

Overpromise, underdeliver. This is a good place for people starting their careers but I would not reccomend it for experienced advisors. The products available are very limited. Bank does not get paid on managed money. Clear through pershing. Annuity focused.

Explore other reviews about KeyBank

5.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Culture, opportunities, industry leading products and benefits

Cons

Internal politics and favoritism blocks talent

4.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Flexibility is what sells this place as a great place to work. Hybrid schedule, great PTO, no guilt trips for needing time off for family matters.

Cons

Your experience will vary greatly based on your manager. One asset manager can freely call in or wfh without worry where another AM may be reprimanded for the same. The insurance department is completely inept. Borrowers are constantly threatening to sue because our insurance dept management sucks. Very little training across most departments. Some people work very very hard, others dont work at all, there doesnt seem to be much oversight there. When a manager tells their employee "dont expect to get promoted next year" with no guidance or encouragement, you pretty much kill all motivation for that employee to do better. They will hire people as senior staff and pay them way more than their seasoned employees make, and then tell their seasoned employees not to expect a senior promotion.

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