Call center environment filled mostly with new college grads - Talent Qualification Specialist Kforce Employee Review

2.0
10 Mar 2014
Recommend
CEO approval
Business outlook

Pros

Somewhat fun environment in the NRC if you have a good manager and are on a good team. You work with lots of younger people, for many this is their first corporate job right out of college. Benefits include good technology with the ability to work from home, although that can be negative bc they expect you to log on in the evenings and weekends sometimes. After work events are nice and sometimes you get out early on Fridays if you hit your goal for the week. Pretty generous PTO policy. You learn a lot about the industry and clients. And KForce does a lot of volunteer work in the community which is great

Cons

Not really a work/life balance depending on your team, which they stress that they have when you first start. You pay your own insurance benefits which gets really expensive. The commission structure is garbage. Your bonus is based on the amount of candidates you successfully place on assignment versus the amount of hours you worked that quarter. To put in perspective, you could have 20 candidates on and billing and in 3 months your bonus is only 600$. No room for advancement whatsoever. Favoritism is very common. Cold calling like machines every day gets old quick.

Explore other reviews about Kforce

5.0
9 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Work Life Balance, the comradery across the whole firm.

Cons

I wish I could travel for work more.

2.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Decent salary base, probably could be a really good paying job if the job market was better

Cons

Definitely a typical, corporate sales culture where you are defined by your metrics and your metrics only. They are money grabbers, and their commission structure isn't that great. After 2 years you lose 50% of your commission from contractors and they eliminated early release days before holidays. My office started becoming a "bro culture" and the leader was clearly trying to act like "one of the guys" with the males in the office. If your market is slow with reqs, they expect you to reach out to other offices for subs which is hard to do when other offices favor their own teams' recruiters. They'll likely give you a picked over req or one not close to the money that their own team didn't want to work on. I had to reach out to other offices daily to basically beg for a req to work on to hit my metrics. To add to it, the PTO structure for salaried employees is not how they described it when I joined. 17 PTO days total (including sick/personal time btw) and it is actually accrued throughout the year. I had to use PTO for sick time and a vacation, so when I left I had to write them a check for my balance! Talk about a way to really give someone the boot when they're on their way out the door.

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