A great place for self-development and ambition. - Site Sales Knight Frank Employee Review

5.0
5 Nov 2018
Recommend
CEO approval
Business outlook

Pros

This review is from a site staff perspective, and not of an office based role. - Dynamic company, everyone I have met is very friendly but at the same time driven to reach their goals. - I have earned a lot of money from my role, more than I first expected to earn, now this can be attributed to the product in which i'm selling and the marketing from the developer, however without Knight Frank I would not be in this position. - There is tons of experience at Knight Frank, a goldmine for someone who is new to the property industry, many employees have proven track records of obtaining results and it's great to learn from them. - As someone who is based on a site, I am able to develop relationships with senior figures at companies whom have business relationships with Knight Frank and allow multiple perspectives, observing the relationship between the Account Manager and the client has developed my own abilities. - My own team are fantastic to be around on a daily basis and this has contributed to our performance overall in terms of sales figures. - There are people whom are willing to open the door for you in order to further your career in the company, but you have to ask for it.

Cons

- For lack of a better word, there is an element of ostracism in regards to site staff, we are never invited to drinks or social events, this is seemingly restricted to the offices, even though we interact with the office based sales teams on a daily basis, I see this as a negative for both parties involved as some of the companies best operators are based on site. - There is somewhat of a 'No' culture in the company that I've observed. Thinking outside the box isn't always a welcomed option (anecdotal). - Solving an issue by going direct to the person you know whom can solve it is a big no-no, Taking an issue to an higher-up in the company and having them delegate is known to solve a problem faster than asking someone to speak to said person on your behalf, if you're in a lower role in the company, no matter how imperative the solving of the issue is, you are required to elevate the issue through the pay grades. (This is a big dislike for me as someone who wants to move up the career ladder fast, I want to prove my competence and ability to communicate with senior management and solve problems alongside them.) -Sometimes become burnt out from constant working, Open 7 days a week means you should get used to not having your weekends, but this is normal for site teams, however lack of cover from office staff in certain situations such as on weekends has led to multiple 8-9 days of work with no days off.

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Knight Frank Response
7y
Thank you for your feedback. I note your comments from a site staff perspective and urge you to share them with your office based manager or if you'd like to share them further with me, please don't hestitate to contact me. Kind regards Sally Chacatte, Group Head of HR

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