They don't know what they're doing. With their recent company pivot, it's absolute chaos. A year ago, my rating would have been 4 stars but now they just change titles and job responsibilities with no notice or training, and provide zero upward mobility unless you start out as a manager (then you can expect multiple promotions and title bumps each year). The culture would be great if they actually practiced the values they preach but any constructive feedback given is always construed as being negative and it's a very vindictive culture. No work/life balance for much of the company and they wait until their employees are on the brink of quitting (or actually quit) to make changes to fix things. They're expanding so rapidly without taking a look at how it actually affects the people who work for them. The CEO is so full of himself he insists on being in every photo that accompanies a headline about the company.