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      Lands' End

      Engaged employer

      Lands' End reviews

      Decent - Customer Service Representative Lands' End Employee Review

      4.0
      2 Jul 2021
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      You aren't belitted if you have to call in. You aren't required to speak to someone if you call in. You leave a voicemail

      Cons

      You are expected to handle rude customers that start beliddling you.

      avatar
      Lands' End Response
      4y
      Thank you for taking time to write a review. We would like to learn more about your experience. Please email us at employeefeedback@landsend.com.

      Explore other reviews about Lands' End

      5.0
      20 Apr 2026
      Intern
      Recommend
      CEO approval
      Business outlook

      Pros

      Good Work Culture Great people

      Cons

      Very very very very manual systems

      avatar
      Lands' End Response
      1mo
      Thank you for sharing your experience. We’re glad our people and culture have made a positive impression, and we appreciate your feedback on our systems. We’re actively modernizing tools and processes to better support day-to-day work.
      3.0
      27 Jun 2026
      Packaging
      Recommend
      CEO approval
      Business outlook

      Pros

      No Drama, Helpful and friendly Leads, generally pleasant coworkers. Easy tasks. Nice schedule. Free Gym included

      Cons

      Outdated Facilities, sometimes stressfully fast paced, Overall fairly bleak workplace.

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