Great customer service for customers, get out of Sears. - Anonymous employee Lands' End Employee Review

3.0
11 Jan 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Wants to keep up with other specialty retailers and change the merchandising of stores during 2014.

Cons

Still in Sears stores, using their trucks, phones, registers. Employees are Sears, get paid by Sears, reviewed by Sears, but have Lands' End policies that they need to follow.

Explore other reviews about Lands' End

5.0
20 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Good Work Culture Great people

Cons

Very very very very manual systems

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Lands' End Response
1mo
Thank you for sharing your experience. We’re glad our people and culture have made a positive impression, and we appreciate your feedback on our systems. We’re actively modernizing tools and processes to better support day-to-day work.
3.0
27 Jun 2026
Recommend
CEO approval
Business outlook

Pros

No Drama, Helpful and friendly Leads, generally pleasant coworkers. Easy tasks. Nice schedule. Free Gym included

Cons

Outdated Facilities, sometimes stressfully fast paced, Overall fairly bleak workplace.

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