Long time employee - Customer Service Representative Lands' End Employee Review

They care about employees until the employee is no longer useful. Mandatory overtime, mandatory 12 hour days for full-time employees during peak times. Mandatory 10 hour days for part-time employees. As a long time employee I'm only making a couple more dollars an hour than someone just starting. I won't get any more raises as they have a wage cap. There is very little in the way of progressing up the ladder.