Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Lands' End

      Engaged employer

      Lands' End reviews

      Great Seasonal Role - Customer Service Representative Lands' End Employee Review

      3.0
      3 May 2024
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Very nice product to sell and wonderful customers!

      Cons

      Old systems to operate, time constraints on the phone and many customers take a very long time to help, dinged if off phone for longer than 6 minutes, very archaic way of thinking, limited scheduling options, very late nights, and mandatory very long long shifts

      avatar
      Lands' End Response
      2y
      Thank you for taking the time to share your thoughts. We are always looking for ways to improve and appreciate your feedback.

      Explore other reviews about Lands' End

      5.0
      20 Apr 2026
      Intern
      Recommend
      CEO approval
      Business outlook

      Pros

      Good Work Culture Great people

      Cons

      Very very very very manual systems

      avatar
      Lands' End Response
      1mo
      Thank you for sharing your experience. We’re glad our people and culture have made a positive impression, and we appreciate your feedback on our systems. We’re actively modernizing tools and processes to better support day-to-day work.
      3.0
      27 Jun 2026
      Packaging
      Recommend
      CEO approval
      Business outlook

      Pros

      No Drama, Helpful and friendly Leads, generally pleasant coworkers. Easy tasks. Nice schedule. Free Gym included

      Cons

      Outdated Facilities, sometimes stressfully fast paced, Overall fairly bleak workplace.

      See reviews by: Helpful|Rating|Date|All
      Related searches: Lands' End jobs | Lands' End salaries | Lands' End benefits | Lands' End interviews
      Lands' End reviewsLands' End Customer Service Representative reviewsLands' End review