Pros
Very kind and helpful trainers and leaders, flexible part time hours, work at home, open 7 days for best flexibility
Cons
Horribly outdated and cumbersome systems that involve too many steps (increases call time), tech issues due to outdated tech, not enough choice in hours (we should be able to request half shifts on our availability calendar), this is more cistomer service than sales which was false advertising for the role. Returns, etc. should go to customer service NOT seasonal sales. Very strange practice given they have CS. (The role would be fantastic if it were truly just sales.) Pay is low. Similar roles at competitors pay several more dollars per hour. Training was NOT long enough. Some CS staff gets annoyed when we call them even though we trasfer what we were trained to transfer.
