I first loved this job when I first started and then I started working peak and could see this is not the job for me , the customers can be so vicious and needy and downright rude but what’s even worse is when having to reach out to customer service and sales assist line it’s sickening how rude and nasty they can be .. we are supposed to be on the same team and they literally talk to you like dirt on the ground , they don’t care if you new and just learning , they are so rude !! And even some of the store reps that call in can be very rude and impatient, everyone was new at one point and no one is perfect …and they either let them eavesdrop on calls but they have someone who gets to literally do nothing but eavesdrop on calls and it’s annoying like what are you lookin for !? This Job was not for me and I’m glad I’m gone !