No - Home Agent Lands' End Employee Review

1.0
7 Jan 2025
Recommend
CEO approval
Business outlook

Pros

Work from home and that’s pretty much it

Cons

I first loved this job when I first started and then I started working peak and could see this is not the job for me , the customers can be so vicious and needy and downright rude but what’s even worse is when having to reach out to customer service and sales assist line it’s sickening how rude and nasty they can be .. we are supposed to be on the same team and they literally talk to you like dirt on the ground , they don’t care if you new and just learning , they are so rude !! And even some of the store reps that call in can be very rude and impatient, everyone was new at one point and no one is perfect …and they either let them eavesdrop on calls but they have someone who gets to literally do nothing but eavesdrop on calls and it’s annoying like what are you lookin for !? This Job was not for me and I’m glad I’m gone !

avatar
Lands' End Response
1y
Thank you for taking the time to provide feedback. We would like to know more about your experience. Please email us at employeefeedback@landsend.com.

Explore other reviews about Lands' End

5.0
20 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Good Work Culture Great people

Cons

Very very very very manual systems

avatar
Lands' End Response
1mo
Thank you for sharing your experience. We’re glad our people and culture have made a positive impression, and we appreciate your feedback on our systems. We’re actively modernizing tools and processes to better support day-to-day work.
3.0
27 Jun 2026
Recommend
CEO approval
Business outlook

Pros

No Drama, Helpful and friendly Leads, generally pleasant coworkers. Easy tasks. Nice schedule. Free Gym included

Cons

Outdated Facilities, sometimes stressfully fast paced, Overall fairly bleak workplace.

See reviews by: Helpful|Rating|Date|All