Pros
Good people, great products and services and excellent benefits.
Cons
Sales and Account Management are ruled by a small group of close knit incompetent “leaders”. Having a seat at the table or any influence at all are wholly dependent on whether or not you’re friends with this group. For years I witnessed unwarranted and undeserved promotions and decisions based on personal relationships vs. what would be best for the business. The only woman promoted to a more senior position in leadership is married to a man who is also in contact center leadership. Nepotism, cronyism and sexism go unchecked and data is manipulated to ensure that this group retains control. The environment is extremely toxic and incredibly demoralizing. LegalZoom offers best in class products and services and their employees and shareholders deserve better than this self serving and inadequate leadership group.