Sweatshop - Legal Document Preparation Specialist LegalZoom Employee Review

1.0
23 May 2014
Recommend
CEO approval
Business outlook

Pros

Great health insurance. It seemed like some people enjoyed working here in the customer service roles. Bagels on Fridays and birthday cake once a month.

Cons

Extremely rigid organization, treat people like robots. When there is a sophisticated enough computer program to perform the function they won't need humans anymore. All I did was fill out forms based on information that clients filled out online. Terrible supervisor, unrealistic demands. We were not allowed to talk to one another. It felt like a prison. I made $12/hour. Hours: 9am-6pm, Mon-Fri.

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5.0
30 May 2026
Recommend
CEO approval
Business outlook

Pros

Work life balance is actually great. The people you work with are smart and generally fun to work with

Cons

Roadmap is very disorganized, you kind of have to assume you will work on any random project each day

3.0
13 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good benefits and good culture

Cons

Very AI focused with constant fear of layoffs by employees (based on my experience). Pay isn’t great, especially given the current cost of living. Poor communication and planning regarding updates and project rollouts.

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