Constant changes - Customer Service Manager LegalZoom Employee Review

2.0
28 Sept 2014
Recommend
CEO approval
Business outlook

Pros

Front line employees are great to work with. Great parties summer mixer and Christmas parties. The staff is full of young, innovative and creative minded people from all walks of life. The gym and basketball court is a huge plus too and I love how the company promotes a healthy lifestyle.

Cons

extremely high turn over and too many changes. you never know who is staying or going and with the constant changes come lots of confusion and blurred visions.

Explore other reviews about LegalZoom

5.0
30 May 2026
Recommend
CEO approval
Business outlook

Pros

Work life balance is actually great. The people you work with are smart and generally fun to work with

Cons

Roadmap is very disorganized, you kind of have to assume you will work on any random project each day

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LegalZoom Response
2d
Thank you for your review and for sharing your experience. We're glad to hear you've found a strong work-life balance and enjoy working alongside talented colleagues. We appreciate your feedback regarding prioritization and planning, and we're always looking for ways to improve how we communicate and execute on our roadmap. Thank you, again.
4.0
18 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Amazing benefits, kind people, thorough training

Cons

Heavy workload, minimal support, annual large layoffs

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