Pros
Until the leadership changed in the Technology group in 2015, the company could boast of some good technical talent. Not great managers but those folks could really work magic with the code. These individual contributers made a great company out of nothing in a few years. The only other pro I can think of is the location of the Glendale office, which will move to Austin, Texas soon.
Cons
Most smart people have left Legalzoom. For a good reason too. The company now constitute a pool of non performers. I am from the technology umbrella so let me start with the top. The new CTO of Legalzoom is a great representation of all that is wrong. He is obnoxious, rude and a micro manager. He attends mostly all technical meetings. As a C level officer, his energy should be more focussed on the overall roadmap of the technology team. If you check a couple of reviews from the last few months, someone else has also called him rude and unprofessional. He treats his staff more like modern day slaves. Any theory or suggestion which does not align with his opinion is immediately discarded. I have heard him say, "We need to do this way because I am the CTO and I said so". He is very unpolished and frequently offensive. From what I have learnt, his days at his previous company, Experian were numbered. His good fortune landed him at Legalzoom. So, it began. The downfall of the work culture and the overall morale of the technical talent at the organization. He brought with him some very questionable professionals. The new Vice Presidents have been hand picked from the unemployment line. They were without any jobs for an extended periods of time, before joining Legalzoom. This happened when the unemployment was the lowest in the last 5 years. With them, started the invasion of the unemployed and rejected professionals. Needless to say, their “interviews” and recruitment process were conducted rather secretly. Anyone at Legalzoom would tell you that there are more managers than workers managing the show here. So, if you shake a stick, you are going to hit someone who just delegates. Everyone who joined before 2015 in the technology side is looking for jobs. That is for a good reason. There are no technical challenges, too much politics, demoralizing environment, outdated technology. To summarize the state of affairs there, more than 40% of the workforce in technology has left Legalzoom in the last 3 months or so. Obviously, no emails have been circulated about why and who is leaving. Its hard to keep track of who is still left. The response by the CTO on this regard is “Let them leave, we will find better people”. More than 80% of the open positions still remain vacant. The only people who remain now from before the leadership change are the ones who wont be able to find any other jobs or the ones who are stuck because of their Green Card, H1B status. I have been applying for the past two weeks to other organizations. Hopefully, I will be out soon. With the current talent, one can safely assume that VPs and Directors at Legalzoom technology will not even make it as managers in any successful organization.