Toxic workplace - Anonymous employee LinkedIn Employee Review

1.0
7 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

• Solid benefits package • Good flexibility and remote work options

Cons

The marketing organisation is in a constant state of flux. There have been repeated restructures, redundancies and people leaving over night that have completely eroded what used to be a motivated and inspiring team. Morale is low, burnout is high and there is little sense of stability or direction. Despite the company frequently talking about inclusivity, the living reality is that dissenting opinions are not well received. For anyone serious about building a senior career, this is not a place where you will grow. I find much of the work to be reactive, administrative, or random internal projects framed as being for the “greater good”. Over time, this can leave you with a weak portfolio and limited transferable skills. The environment is highly political. Visibility, recognition and progression often depend more on relationships than on the quality of your work. Promotions and pay rises are difficult to achieve unless you are seen as part of a manager’s inner circle. Work/life balance feels nonexistent, especially for those at the individual contributor level. Following redundancies, teams have become smaller, yet responsibilities and expectations have only increased. The work was just redistributed among the people who remained.

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5.0
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Cons

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3.0
21 Feb 2026
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Pros

-Control your schedule -Office environment is great -Teammates are nice and helpful

Cons

-Customer Success metrics lack clear ownership and actionable levers. Many CSMs do not have direct control over the outcomes they are measured against, and success narratives are often based on isolated or non-replicable examples rather than scalable processes. -Microsoft’s increased influence over LinkedIn has led to tighter promotion structures and more limited compensation growth pathways. -Product value within the LTS portfolio is inconsistent. LinkedIn Learning struggles with perceived differentiation and impact, while Recruiter’s market position relies heavily on legacy dominance rather than clear ongoing innovation or customer value expansion. -Metric design and performance management frameworks were created without a strong operational understanding of the CSM role, resulting in accountability for outcomes that CSMs cannot directly influence. -While many CSMs share these concerns, there is limited upward feedback or structured challenge to leadership regarding metric design and role effectiveness, which limits opportunities for meaningful reform. They prefer to lick the boots of senior leaders rather than tell AV and his team how they actually feel and see progress to better, more impactful metrics. For individuals who are comfortable with high call volumes (10+ customer interactions per week) and performance metrics that are influenced significantly by external factors rather than direct role ownership, LinkedIn LTS Customer Success can be a suitable environment.

3
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