Most people that work there are on a power trip. In my look, they are a scam and I hated working for them. They are sneaky with their ordering process and each and every call you get is to cancel their order and the calls are back to back with nothing but cancellations and refund requests. They require you to UPSELL on each and every call and you are required to do 2 rebuttals per call if they call in to cancel. Its stupid and pathetic and creates nothing but stress. There is no secret to the beyond diet program,,,its just common everyday sense on diet and exercise. When I worked for them, I was paid 14.00 per hour, now its like $12.00 per hour. They say its for customer service, but its more of a retention job only. SCREW THAT !!!!!!!!!!!!!!!!!