Pros
NO micro-managing. Free bad coffee. Plenty of PTO time and holidays. I think they want to be better than they are, which is a good sign.
Cons
Training is terrible. It is too quick and does not go deep enough. The facility and equipment are not great, but they are moving into a larger building soon, and supposedly will be getting new tables, chairs, and computers. The desks are elbow to elbow. You barely have space for a cup of coffee and you better hope your neighbor has good hygiene. They have pretty low standards for hiring. It’s pretty ghetto and trashy and you may be appalled by some of the things you hear around you. Expect to be making outbound calls in escrow processing all day long. I’d say 90% of the loans you work, you have to call out for. I was not prepared for this. Many of the leads, who are there to help you, hate helping you and don’t even try to hide it. The others are very helpful. Finally, I’d say it’s a very, very weird place and a lot of people quit right out of training for that reason.