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Lowe's Home Improvement

Engaged employer

Beware of Lowe's referring you to Ethicspoint. HR also will not help you. They are a tool of management. - CSA Lowe's Home Improvement Employee Review

1.0
20 Sept 2018
Recommend
CEO approval
Business outlook

Pros

A paycheck. I'll be leaving very soon.

Cons

Management is disrespectful and abusive. Most employees are very poor quality people. Managers come from this same group of people so don't expect much from them. Corporate thinks they are elite and could care less about store level employees. Most associates leave or are fired in 6 months or less. Management maintains control via managing by chaos. They can't compete with Home Depot and Menards. This store's volume has declined every year for the past 3 or so. Time to clean house or close. Most of the full timers are lazy and try to push off work on part timers. They are also very good at feigning injuries so they don't have to do their job. Ethicspoint is a complete smoke screen to make you go away. If you have an issue, sue! Lowe's will pay. I've never seen so many injuries at one location and the internal politics are absurd for a small retail store.

Explore other reviews about Lowe's Home Improvement

5.0
5 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Great learning opportunities Decent Pay for this economy; although 5-10 years ago would’ve been as they say: high on the hog. Hard work breeds good character Acquire many skills and knowledge in a vast multifaceted environment. Health benefits and vision are pretty good I love job.

Cons

Pay needs to be higher Culture can feel like an elitist environment Rewards aren’t based on merit unfortunately Employee discount is only 10%…. Not enough staff anytime of the year. Corporate greed amongst the executives, the gears ⚙️ don’t turn without the cogs ⚙️.

4.0
2 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Some amazing customers and coworkers. Tasks and systems were easy to learn. Sometimes you get lucky and have amazing ASMs and SMs. It's easy to get a good survey when you treat customers like friends, be honest about what you do and don't know, and work to learn what you don't. That goes a long way with customers. I personally truly loved my job and loved spending as much time as I could at work.

Cons

Once you are on someones S*** List they will make it possible to get rid of you. Management only follows policy when it benefits them. Some people get promoted when they have no business working in retail as a leader. The A/C in the store I worked in was always broken during the summer, which made it miserable to work. Some customers are entitled due to they way management will kiss their butts to keep from losing a sale or getting a bad review. Management will make a paper trail to write you up if you mess up or are struggling instead of helping you better yourself. Management does not care about employees' work-life balance. Management does not care if their employees are struggling with personal issues like car troubles, health issues, financial issues, etc. Management will get rid of great employees but keep people who don't pull their weight. Once I hit burnout, instead of helping me, I was punished by my managers. In turn making me hate a job I truly loved.

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