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Lowe's Home Improvement

Engaged employer

It was okay before changes in upper management - Content Writer Lowe's Home Improvement Employee Review

3.0
25 May 2021
Recommend
CEO approval
Business outlook

Pros

It’s a casual environment for retail work

Cons

Management is little to no help with anything from help with customers, difficult tasks being assigned with no guidance, inability to accept any questions or criticisms, and much, much more. The pay doesn’t equal the amount of work, especially the physical work. If you’re a cashier, the mental strain makes it impossible to enjoy any part of the work, even if you like customer service. Upper management can get rid of you whenever they want if they don’t like you. Too many responsibilities given the short shifts they schedule you to work. (Like asking you to clean up an entire aisle in 15 minutes when it would take two hours to actually accomplish). The CEO gave us $150 a few times to make up for the pandemic. Yes. $150 for dealing with an unprecedented amount of customers during the pandemic because Lowe’s didn’t shut down. Overall, not a good place to work for more than 2 years.

Explore other reviews about Lowe's Home Improvement

5.0
5 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Great learning opportunities Decent Pay for this economy; although 5-10 years ago would’ve been as they say: high on the hog. Hard work breeds good character Acquire many skills and knowledge in a vast multifaceted environment. Health benefits and vision are pretty good I love job.

Cons

Pay needs to be higher Culture can feel like an elitist environment Rewards aren’t based on merit unfortunately Employee discount is only 10%…. Not enough staff anytime of the year. Corporate greed amongst the executives, the gears ⚙️ don’t turn without the cogs ⚙️.

4.0
2 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Some amazing customers and coworkers. Tasks and systems were easy to learn. Sometimes you get lucky and have amazing ASMs and SMs. It's easy to get a good survey when you treat customers like friends, be honest about what you do and don't know, and work to learn what you don't. That goes a long way with customers. I personally truly loved my job and loved spending as much time as I could at work.

Cons

Once you are on someones S*** List they will make it possible to get rid of you. Management only follows policy when it benefits them. Some people get promoted when they have no business working in retail as a leader. The A/C in the store I worked in was always broken during the summer, which made it miserable to work. Some customers are entitled due to they way management will kiss their butts to keep from losing a sale or getting a bad review. Management will make a paper trail to write you up if you mess up or are struggling instead of helping you better yourself. Management does not care about employees' work-life balance. Management does not care if their employees are struggling with personal issues like car troubles, health issues, financial issues, etc. Management will get rid of great employees but keep people who don't pull their weight. Once I hit burnout, instead of helping me, I was punished by my managers. In turn making me hate a job I truly loved.

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