employer cover photo
employer logo
employer logo

Lowe's Home Improvement

Engaged employer

Starting pay, raises, work hours, and Best Departments to work in - Returns Associate Lowe's Home Improvement Employee Review

3.0
12 Apr 2023
Recommend
CEO approval
Business outlook

Pros

I've worked as a cashier, return's associate (customer service representative), and paint/electrical/plumbing/seasonal associate while at Lowe's. My greatest recommendation is to stay away from cashiering and customer service if you do not like confrontation. The best department to work in is paint followed by plumbing and electrical. Seasonal can be a hit or miss depending on if you like constant change. Once you're in cashiering and customer service (returns desk) they will try 99% to not let you move into a department. The only lateral movement is to become a head cashier.

Cons

Just turned 18, still in high school, I was started off at $10.13 an hour. One of my male co-workers (who started 4-5 months after me, did not have previous work experience, and went to the same school I was at) got a starting pay of $12.00. Unfortunately, this was a common theme when working for Lowe's. Also, we were made to work 40 hours for 3 weeks, then the forth week we couldn't exceed 38 hours. Later found out the reason behind this was so we wouldn't be moved from part-time to full-time. I never received a pay raise while at the company, until I left the company for personal reasons since they do not offer FMLA if you've worked under a year. When I came back I received $11 and some change. My most increased amount I earned at Lowe's was $12.01.

Explore other reviews about Lowe's Home Improvement

5.0
24 Jan 2026
Recommend
CEO approval
Business outlook

Pros

good pay and training for heavy equipment is provided

Cons

boring and slow in the evening

4.0
2 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Some amazing customers and coworkers. Tasks and systems were easy to learn. Sometimes you get lucky and have amazing ASMs and SMs. It's easy to get a good survey when you treat customers like friends, be honest about what you do and don't know, and work to learn what you don't. That goes a long way with customers. I personally truly loved my job and loved spending as much time as I could at work.

Cons

Once you are on someones S*** List they will make it possible to get rid of you. Management only follows policy when it benefits them. Some people get promoted when they have no business working in retail as a leader. The A/C in the store I worked in was always broken during the summer, which made it miserable to work. Some customers are entitled due to they way management will kiss their butts to keep from losing a sale or getting a bad review. Management will make a paper trail to write you up if you mess up or are struggling instead of helping you better yourself. Management does not care about employees' work-life balance. Management does not care if their employees are struggling with personal issues like car troubles, health issues, financial issues, etc. Management will get rid of great employees but keep people who don't pull their weight. Once I hit burnout, instead of helping me, I was punished by my managers. In turn making me hate a job I truly loved.

See reviews by: Helpful|Rating|Date|All