Dysfunctional from top down - you don't want to work here. - Anonymous employee MPAY Employee Review

1.0
12 May 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Company pays for health care benefits. Most employees are really nice.

Cons

Leadership team (all women) are in management based on their desire to always say Yes, regardless of how it effects those employees who have to do the work. Nice group of ladies, just not effective managers. New scrum process more like hearing kids in the back seat continuously asking "Are we there yet?" No value added but a lot of time being spent. Management contends this is not a micro managing situation. How would you define a work environment where you are required to document what your working on every minute of the day with no management feedback? CEO slams doors and threatens to fire employees whenever he can't get what he wants when he wants it. Strictly punitive approach to employee performance. This is about as close as you can get to the pure definition of hostile work environment. No HR dept means there's no place for employees to go to resolve problems. Management team is responsible for HR functions, so you're screwed if a manager is a part of the problem. Ethicsline reports directly to owners wife so you won't get a fair shake going down that road either. Constant change directly translates to constant confusion since performance expectations also change and the only way you know about it is when you're being told what you didn't do.

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MPAY Response
9y
I agree with the reviewer that we do have nice people, and would add that they are very dedicated to our vision of providing value and convenience to employers and employees. Our benefits package is one of the best that you find with any employer, let alone one with less than 70 employees. The review is full of inaccuracies, and I am not going to post all the corrections or make excuses. What I will say is that we hire the best person for the job. We hire regardless of age, disability, ethnicity, gender, gender identity, religion, or country of origin. We are a small company where all of management hires and coaches their employees. We do have a hotline that employees can call and submit issues with or without identifying them. The hotline contacts two totally independent directors, not my wife. In the end, scrum is the method of operating at MPAY. If the reader does not like scrum or doesn't have the ability to constructively engage, MPAY is not a good fit for you.

Explore other reviews about MPAY

5.0
15 Apr 2023
Recommend
CEO approval
Business outlook

Pros

Very nice folks working in this company

Cons

None that I can think of

1.0
18 Aug 2016
Recommend
CEO approval
Business outlook

Pros

"Unlimited" Time Off, Fair Benefits, Great co-workers.

Cons

Unlimited time off is "manager discretion" many employees accused of abusing the policy when other departments take double time off. Major favoritism if you're not in the "in crowd" you will not be listened too. Upper management changes the company direction bi-monthly. They will never be proactive about issues and notify clients timely. They would prefer to have yes-men/women as employees, and you tend to be scolded for having differing opinions or ask too many client related question. When you are trying to look out for your clients or have answers to questions you know are going to be asked of you. They will never give you clear answers as to why other departments are managed differently under the same supervisor. The company tends to exclude employee's from activities to boost moral. Other departments can forego processes when they become "short staffed" and go months without returning to processes.

12
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MPAY Response
9y
I wish you the best.
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