Pros
There is plenty of knowledge within the support teams at MTI, Everyone has a solid understanding of the solutions and are happy to get involved and help out with the sales process. Sales people are not expected to get too heavily involved in the admin processes which means more time on the phone bringing in business. The office is in a convenient location and the service staff are very friendly. MTI also like to take the whole company down to their offices in Surrey every few months for company updates keeping people informed on managements decisions.
Cons
There is a culture of bullying and harassment amongst sales staff and the management flip flop on decisions. There is the expectation to know clients inside and out (which is a completely fair ask!) however at the same time expected sales staff to make very high volumes of calls. Although not measured in set KPI's management encouraged 300 calls a day. There is little respect for team members personal situations, with managements line being "Just dont tell me, I dont want to know". They are also very strict with staff and tend to go overboard on micromanagement.