Unlucky to be a part of a toxic team! - Customer Success Manager Mapistry Employee Review

Thank you for taking the time to share this. As one of the founders, it’s tough to read that someone had an experience that felt this negative, and I’m genuinely sorry if our actions contributed to that. We’ve grown a lot both as individuals and as a company since the early days, and part of that growth has come from hearing feedback like yours, even when it’s painful. Startups can be intense, and as founders we can make mistakes and can let stress show up in ways that impact others. That’s something I take seriously. Over the years we’ve worked hard to build healthier communication habits and a workplace where people feel respected and supported. I appreciate you taking the time to share your perspective, and if you are open to sharing more details confidentially, we welcome additional feedback so we can continue to learn and grow. We wish you the best moving forward and hope your current role brings you the environment and stability you were looking for.