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Marriott International

Engaged employer

It's ok for a large company - Guest Services Representative Marriott International Employee Review

3.0
13 Jul 2011
Recommend
CEO approval
Business outlook

Pros

Management is pretty good about not letting guests walk over the employees.

Cons

They NEVER get my time off right. The guests can be a bit crazy at times.

Explore other reviews about Marriott International

5.0
13 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great benefits and internal promotions

Cons

Have to change hotels to move up

5.0
30 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great team environment with opportunities to learn hotel operations. The work is generally independent, management trusts employees to handle responsibilities, and the employee travel discounts are an excellent benefit.

Cons

Overnight shifts can be challenging, staffing can occasionally be limited, and balancing guest service with audit responsibilities during busy nights can become stressful.

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