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Marriott International

Engaged employer

poverty level pay - Reservations Call Center Marriott International Employee Review

1.0
8 Dec 2016
Recommend
CEO approval
Business outlook

Pros

flexible schedules. health benefits. hotel perks but you won't earn enough to use them.

Cons

one call after another without a chance to catch your breath and regroup. Even if you are doing well, they will criticize you when monitoring calls. You will work hard for very little pay.

Explore other reviews about Marriott International

5.0
13 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great benefits and internal promotions

Cons

Have to change hotels to move up

5.0
30 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great team environment with opportunities to learn hotel operations. The work is generally independent, management trusts employees to handle responsibilities, and the employee travel discounts are an excellent benefit.

Cons

Overnight shifts can be challenging, staffing can occasionally be limited, and balancing guest service with audit responsibilities during busy nights can become stressful.

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