Customer Experience Analytics - Analytics Marriott International Employee Review

Marriott Analytics is run by incredibly unqualified "leaders". Our org is very top heavy. On each project there is one guy doing actual work a bunch of leaders present. We've been branded by the peer group as unable to communicate. At times our work is presented by that peer group. Analysts are viewed as an expandable pool of resources and are mainly used to pull data together. As an analyst I have no ownership of my work, no visibility and all the accountability. Our team has an incredibly low engagement score reflective of how down most of us feel. Little is done by CX leader to address the existing issues.