Its becoming too cor - Sales Manager Mattress Firm Employee Review

3.0
13 Mar 2024
Recommend
CEO approval
Business outlook

Pros

Dynamic Sales Environment: Mattress Firm provides a vibrant and energetic sales atmosphere, making each day diverse and engaging. Professional Growth Opportunities: Ample opportunities for career advancement and skill development, with a clear emphasis on promoting from within. Team Collaboration: A strong sense of camaraderie among colleagues, fostering a supportive team environment that encourages collaboration. Comprehensive Training Programs: Well-structured training programs to equip employees with the knowledge and skills needed for success in the mattress and retail industry. Employee Discounts: Generous employee discounts on a wide range of quality mattress products, contributing to a positive work-life balance.

Cons

Sales Targets Pressure: The sales targets can be challenging to meet, requiring consistent effort and resilience to navigate through fluctuations in customer demand. Varied Work Hours: Retail hours can be demanding, with weekends and holidays often being peak times, impacting work-life balance. High Turnover: The fast-paced nature of the retail industry contributes to a relatively high turnover, leading to adjustments in team dynamics. Limited Breaks during Peak Seasons: During peak seasons, breaks might be limited, requiring adaptability and efficient time management. Product Knowledge Demands: Staying updated with extensive product knowledge can be demanding, particularly for newcomers, though comprehensive training programs help alleviate this challenge.

Explore other reviews about Mattress Firm

5.0
4 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Decent work life balance ok pay

Cons

Wasn't a fan of new upper management after Tempur sealy purchase

2.0
9 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Lots of autonomy in role, opportunities to bonus. Great discounts on sleep products and the sales teams are well compensated, as compared to competitors or similar industries.

Cons

Lack of clarity around goals and metrics, it is unclear what you need to do to "win" as performance reviews are based on 15+ KPIs and they are not aligned to what drives your bonus. As an external DM, there is a huge gap in onboarding and support from RVP and no real training. Although engagement and retention are important, the company has made very minimal changes to support work/life balance for the sales team who have limited flexibility around sales holidays and required hours. All responsibilities and corporate changes happening at the field level are left to the DM to implement with unclear or unreasonable expectations.

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