Not a good place to work - Anonymous employee Medialab Group Employee Review

1.0
22 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- They do a good job or PRing themselves externally.

Cons

- Toxic environment, with lots of politics. - CMDs are way, way out of their depth for the responsibilities they have. They lack the people or leaderships skills to effectively manage the teams. Huge micromanaging culture. - SLT have no interest actually listening to their employees. It's a closed off shop, apart from a very few. - HR team are terrible. - The staff seem to be treated as cattle rather than people. The values the agency preaches are not met with the reality of how the company operates. - Lack of real support. Working all hours under the sun is just expected, and isn't appreciated. Results in people highly stressed/anxious, but there's no appetite to change this. - The office culture is dead. The whole vibe of the agency feels very soulless. It's sad to see how many people have Stockholm syndrome within the agency - the irony is a lot of people feel so beaten down or lack confidence from working there, there's anxiety about being able to work somewhere else. It's alarming how many people are in that camp.

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Medialab Group Response
2d
Thank you for your feedback. Our culture is the bedrock of our business, shaped directly by our team's input. We are incredibly proud that 93% of leavers would recommend Medialab as a place to work in our most recent survey, and that so many colleagues choose to build long-term careers here. I’m sorry you felt your experience differed and wish you the best. Marcus Orme, CEO & Co-Founder

Explore other reviews about Medialab Group

3.0
4 Apr 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

room for growth and steady revenue

Cons

extremely disorganized with acquisitions and merging teams

1.0
8 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Some colleagues were very supportive Opportunity to gain exposure into the industry

Cons

Expectations during the probation period felt unclear and, at times, unrealistic. Limited support and feedback to the role. Performance concerns were not communicated in a constructive or consistent manner. Little opportunity to address issues before termination.

2
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