Pros
Working with consumers and individuals can be rewarding; however, you will not be supported or given resources. Some programs/departments have flexibility of hours. There are truly amazing people who stick around despite the cons below and do it for the consumers. Some truly inspirational people who unfortunately are rarely appreciated.
Cons
Embarrassingly low pay. Bitter employees and management is a joke. Have a degree? Maybe two? You will still be offended by the pay...take a look at the salary page. People are making the same salary as they did in 2000. Lots of travel using your own car that isn't mentioned in interviews. As someone with experience all over the company, thinking it would be better elsewhere, the entire company (at least in this area) is a disaster. Unethical and unorganized. I could go on and on and on, but seriously JUST LOOK ELSEWHERE! Anything would be better. Anything.