Struggling - Anonymous employee Mercer Employee Review

3.0
11 Jun 2012
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

With no formal training for many positions, you find out very quickly what you're made of and what you can handle. As long as you keep your client and manager happy, you have a good bit of latitude to improve the service you deliver your client.

Cons

It's my belief that this company within Mercer is at a crisis point. Either a significant amount of investment and attention needs to be devoted to improving several operational aspects, or it won't be around much longer.

Explore other reviews about Mercer

5.0
11 Jan 2026
Anonymous intern
Recommend
CEO approval
Business outlook

Pros

The leadership, communication, early career growth, and environment is very positive.

Cons

None, it was a great company to be at.

3.0
20 Jun 2026
Recommend
CEO approval
Business outlook

Pros

-Trustworthy immediate colleagues -Good work/life balance and flexibility

Cons

-Little career pathing within company. Organization is extremely siloed, and cheap as they simply aren't interested in paying for small things to advance one's career like local industry conferences and events such as team holiday dinners that would have minimal impact on the company's bottom line. -Pay not aligned with skills or talent marketplace -One would think a benefits/career consultant would have decent pay and benefits. This is not the case

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