Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Mercer

      Part of Marsh

      Engaged employer

      Mercer reviews

      Consider carefully before working here - Senior Customer Service Coordinator Mercer Employee Review

      2.0
      21 Mar 2018
      Senior customer service coordinator
      Recommend
      CEO approval
      Business outlook

      Pros

      A great place to get your life and health insurance licenses. If you are under 50, it's a great place for advancement.

      Cons

      If you're OVER 50, work somewhere else. They favor the young, beautiful candidates and play favorites. Doing your job well doesn't matter.

      Explore other reviews about Mercer

      5.0
      11 Jan 2026
      Anonymous intern
      Recommend
      CEO approval
      Business outlook

      Pros

      The leadership, communication, early career growth, and environment is very positive.

      Cons

      None, it was a great company to be at.

      2.0
      2 Jun 2026
      Proposal specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote flexibility, which is nice.

      Cons

      You will not get a raise and if you do, it'll be 1%. Managers will not help you with escalating issues, you're on your own. It'll be blamed on you. You'll work so much overtime you won't have a social life.

      See reviews by: Helpful|Rating|Date|All
      Related searches: Mercer jobs | Mercer salaries | Mercer benefits | Mercer interviews
      Mercer reviewsMercer Senior Customer Service Coordinator reviewsMercer review