Candidates to senior level positions be warned - Principal Mercer Employee Review

2.0
12 Jul 2019
Recommend
CEO approval
Business outlook

Pros

Decent brand reputation in HR consulting space although not a household known name; a lot of intelligent young people recruited from top schools

Cons

Lots of leadership changes - CEO (BTW, please update CEO's name if Mercer HR is reading this), CFO, regional presidents, GBS leaders all within last 18 months. The EL team is like a revolving door. Be advised that they laid off a huge number of partner level employees a few months ago. Company is selling profitable businesses to get much needed cash. This is a very political place, especially at very senior level. people back stabbing each other all the time. very outdated technology, with many failed innovation attempts. POC never moved to pilot stages because there is no robust development capabilities; overall culture is toxic with many people just pretend to be busy.

avatar
Mercer Response
6y
Mercer colleague, Thank you for the feedback. We are disappointed to hear about the experience you had while at Mercer. The pace of change is faster than ever before so, like in many other companies, we strive to provide both stability for all of our colleagues while adapting to an environment that is ever-evolving, innovative and focused on the future of work. All of that involves a lot of changes and we understand how efficiency changes over the years can be challenging. We take a great deal of pride in our culture, values, leadership and the career opportunities available to all of our colleagues If you are willing to provide more insight into your experience, feel free to contact us at ColleagueFeedback@Mercer.com.

Explore other reviews about Mercer

5.0
1 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Strong Network Experience with many industries

Cons

Lighter-touch conceptual learning rather than industry-specific mastery

2.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Remote flexibility, which is nice.

Cons

You will not get a raise and if you do, it'll be 1%. Managers will not help you with escalating issues, you're on your own. It'll be blamed on you. You'll work so much overtime you won't have a social life.

See reviews by: Helpful|Rating|Date|All