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      Mercer

      Part of Marsh

      Engaged employer

      Mercer reviews

      Client Service Analyst II - Client Service Analyst II Mercer Employee Review

      3.0
      1 May 2014
      Client service analyst ii
      Recommend
      CEO approval
      Business outlook

      Pros

      Job will keep you busy every single minute. So no question of getting bored=).

      Cons

      No clear roadmaps and lack of promotions or advancement.

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      5.0
      1 Mar 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Strong Network Experience with many industries

      Cons

      Lighter-touch conceptual learning rather than industry-specific mastery

      3.0
      20 Jun 2026
      Associate
      Recommend
      CEO approval
      Business outlook

      Pros

      -Trustworthy immediate colleagues -Good work/life balance and flexibility

      Cons

      -Little career pathing within company. Organization is extremely siloed, and cheap as they simply aren't interested in paying for small things to advance one's career like local industry conferences and events such as team holiday dinners that would have minimal impact on the company's bottom line. -Pay not aligned with skills or talent marketplace -One would think a benefits/career consultant would have decent pay and benefits. This is not the case

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