everything is so so - Account Coordinator Mercer Employee Review

3.0
10 Jun 2010
Recommend
CEO approval
Business outlook

Pros

benefits, casual work environment, dress casual, friendly work environment, people are nice to work with, professional atmosphere and diversity of staff, flexibility of lunches, etc. Every other Friday off at 1:30 for select employees.

Cons

used to have 37.5 hour work week, recently changed to 40 hours, no salary increase for year 2009 (company wide) and minimal salary increase for 2010. Moral of employees seems a bit disgruntled at times, due to lack of communication, workload and other deciding factors. No actual training department, so your pretty much on your own. No formal HR/benefit/401k overview..must call 800# for more info on the subject.

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5.0
31 May 2026
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CEO approval
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Pros

People are friendly and helpful

Cons

Not a lot of career growth opportunities

1.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

paid well, honored sick leave and FMLA, reasonable benefits,

Cons

They don't actually pay bonuses, or at least not to new hires who fall through the cracks of team and project assignments - and they'll claim it's that person's fault with no way to change what's happening around them. Management supports discriminatory and bullying behavior regarding who gets billable work, who attends meetings and on-sites, etc. Mostly, men go and only younger or non-technical women. They had men present women's work as their own. If you protest too much, you're on the radar for life and anything you say can be misconstrued. You'll be told to not criticize or disparage coworkers, even though they all criticize you constantly.

1
avatar
Mercer Response
1d
Thank you for sharing your feedback. We take these concerns seriously and understand the importance of effective leadership. We are committed to creating a positive work environment and providing our colleagues with the support they need. We encourage you to reach out to your manager or HR partner to discuss your specific concerns further.
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