Mercer is a fast-paced and challenging call center environment that is committed to excellence and growth. - Insurance Clerk Mercer Employee Review

3.0
10 Dec 2014
Recommend
CEO approval
Business outlook

Pros

Mercer is a good place to start a career and hone professional skills. They offer benefits, paid time off, and have national opportunities.

Cons

My specific location does not have much room for growth.

Explore other reviews about Mercer

5.0
21 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great pay and benefits for employees

Cons

Work life balance is an issue at times

3.0
20 Jun 2026
Recommend
CEO approval
Business outlook

Pros

-Trustworthy immediate colleagues -Good work/life balance and flexibility

Cons

-Little career pathing within company. Organization is extremely siloed, and cheap as they simply aren't interested in paying for small things to advance one's career like local industry conferences and events such as team holiday dinners that would have minimal impact on the company's bottom line. -Pay not aligned with skills or talent marketplace -One would think a benefits/career consultant would have decent pay and benefits. This is not the case

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