Incompetent management - Pension Administrator Mercer Employee Review

Terrible pay, lack of direction in management, limited training due to understaffed departments, slow recruitment process to replace people, extremely slow system access for new joiner, severe lack of support, expected to take on tasks that seniors should be doing, understaffed meant that SLAs were frequently ignored with nothing being done from management to inform clients or consultants about it so had to take alot of grief from them.