Customer Service Gain Here - Barista Mercurys Coffee Employee Review

Lots of lovely people to work with, very fast paced and tips great!

Honestly none that weren’t heavily overweighted by the pros

Coworkers were supportive, and I enjoyed getting to know many of the regular customers.

My experience was that employee health and safety were not treated as a priority. I worked in a building with ongoing water damage and other maintenance concerns that I repeatedly reported. Despite sending multiple emails to the individual responsible for HR, operations, and emergency maintenance, I did not feel the underlying issues were adequately addressed. The concerns were significant enough that Washington Labor & Industries became involved. Ultimately, I felt the working conditions left me with no choice but to resign. I was also disappointed by what I felt was a lack of transparency. Some products marketed as “sugar-free” still contained sugar, and I was unable to verify the company’s claim that its coffee was USDA-certified 100% organic. These issues, combined with the condition of the building and concerns about pest entry due to gaps and improper sealing, made me question the company’s commitment to employee safety and quality standards.