Not the greatest job but if you have very thick skin you could probably make it work. - Patient Service Associate Mercy Employee Review

A few of the medical staff were pretty unpleasant to interact with, patients are sometimes extremely rude, there is very little help with day-to-day questions because the leads are so busy and the coworker's pick and choose who they help and don't help. The hiring managers will tell you they are a "family" but it did not feel that way in person. I say this because you will clearly be ignored in the teams chat when you ask a question (event though they say that's what it's for) but you'll see those same individuals answer other's questions as soon as they're posted. Overall, it felt very clique-y.