Decent enough place to work if you're looking for a temporary job - Customer Service Agent Merlin Entertainments Employee Review

- great training - 2 breaks and 1 lunch - nice people to work with

- got in trouble for someone else

Free tickets to theme parks Somewhat decent paid time off

Extremely disorganized company. Promotions have nothing to do with merit but rather, on personal relationships which is very unprofessional. Top performers constantly leave the company. HR is a disaster and makes you interview people even when they are well-aware that an internal candidate has already been chosen, clearly wasting everyone's time.