3 Mar 2015
Anonymous employee
Metapack Response
11yUseful insight and thank you for this honesty. Life in a fast-growth SaaS company reaching toward a global market positioning is hard - when suddenly you have to scale several commercial platforms into one incredible offering - whilst bringing the entire organisation along with you at speed. Challenges to how we mature, create sustainable processes, engage and align with various areas of the business to built a holistic, intelligent neural net that comes across to the customer as seamless and unified are all upon us now.
And what an incredible place to be as it sure beats shutting things down and tearing it apart because we got the vision wrong or our market place was imploding - right? This is the hard work associated with growing companies well, and the very reason we have reconstructed our vision and mission parameters, hired about 8 new senior executives who are experienced transformational managers and will continue to address People, Process and Technology challenges in an intelligent and considered way and are globalising most every aspect of our organisation. It's never easy - going from being the apex play in the UK to expanding rapidly into the rest of the world with the same success. But it's a terrific challenge for the right people who love that sort of hard work.
There are always disappointments along the way, and rough roads to navigate - but that's the fun of it too if you like solving problems, engaging in how to globally expand companies and becoming a global leader in anything - especially high tech solving for complicated logistical challenges. We welcome honest criticism - it makes us better.
Jeff Wellstead
Group HR Director (and former consultant who focuses on SME high-tech expansion and globalisation)