The Company is failing, the employees are angry - Operations Manager Monks Employee Review

1.0
30 Sept 2025
Recommend
CEO approval
Business outlook

Pros

-Good health insurance in the US -It was remote until they started a return to office in 2025

Cons

Thousands of layoffs In the past 3 years and a completely unprofitable business model have pulled several high performing businesses down into the depths of EBITA inferno. The stock price sunk 95% in 3 years and it’s forced them to fire good employees from every region across every position. Some leadership are preparing for the worst behind closed doors but won’t admit to the masses that this ship is sinking. There is not culture, there are no values. It’s just a waiting game at this point. All that remains is enchanting talk of the future of AI. Although Monks doesn't offer any unique AI services except to the likes of Google, Amazon and Microsoft, the all hands calls are filled with its tired stench. Rather than addressing real employee concerns, they choose to highlight unclear and esoteric visions of AI, with no widespread training of it to anyone at the company. We just witnessed a 90 minute all hands where thumbs down emojis couldn’t be stopped for the entire meeting, even by senior leaders who asked it to stop. The comment section was filled with angry employees demanding answers and accountability to the new return to office policy and lack of promotions, pay increases and clarity into layoffs. I’ve never witnessed anything like it in my career.

Explore other reviews about Monks

5.0
5 May 2026
Recommend
CEO approval
Business outlook

Pros

great place to work often

Cons

not ideal break time options

3.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The team members who are in the weeds

Cons

* Low pay and lack of career progression. Last year I had my first raise in years but it was a VERY small increase that hasn't improved my quality of life unfortunately. This year they pushed the merit increase by half a year. There isn't a doubt among all of colleagues that this is an intentional move to get more folks to quit / save money. * High employee turnover. * Multiple waves of layoffs and departures since 2024. Lack of communication and planning around layoffs leads to us having to figure out solutions on the fly and it honestly does not seem like that leadership cares about how these layoffs are affecting the CURRENT business. * Rotating door of Execs who have no idea what's going on in the ground. We're just treated like numbers on a spreadsheet.

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