People f̶i̶r̶s̶t̶ last - Operations Supervisor NAVEX Employee Review

2.0
8 Mar 2020
Recommend
CEO approval
Business outlook

Pros

Lax policy on attendance and often looking for staff

Cons

Working in the call center environment, it's easy to see that upper mgmt and the executive cares vastly more about the bottom line than their people. Staff is under paid, over worked, and under appreciated. The motives of upper mgmt and the mgmt team often hide behind vague policies to discipline or terminate staff at-will.

Explore other reviews about NAVEX

5.0
22 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Constant exposure to new technologies like AI, automation, and cloud systems

Cons

More layers of approval > slower progress

avatar
NAVEX Response
1mo
Thank you for sharing your feedback. We’re glad to hear you’ve had opportunities to work with emerging technologies like AI, automation, and cloud systems. We're excited to continue to invest in these technologies and opportunities! We also recognize that added layers of approval can slow progress and create frustration. As we continue evolving, we’re focused on finding ways to innovate, move faster, empower our teams, and improve how we collaborate and make decisions. Thank you for being part of our team and taking time to help us learn and get better! - NAVEX People Team
3.0
6 Jul 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Having a team that's always willing to help and make your experience that much better. Working Remotely was an added plus as that provided flexibility for appointments and stepping away from the desk when feasible. Flexible Time Off was an added bonus to counterbalance work/life balance.

Cons

Like many businesses, Navex is very focused on making money, so even in non-Sales roles, for customer focused roles, one of the main job objectives is to reach a certain upsell money threshold. The job objectives lacked consistency as the focus always changed and it always seemed like new urgent focuses would arise.

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