Pros
Most of their apartments have a great curb appeal and the developers create a unique apartment (but it’s very cheaply built).
Cons
1. Afraid of change- this company does not look at any other way to get something done then “their way” social media, marketing, application process is all from the 2000’s. Handing out popcorn & attempting to have meeting with fortune 500 companies is not how to market a 3 star apartment. The dress code is way to up tight, they want you to dress like a ceo because they think rich doctors & businessman will live there, when in reality it makes the staff look up tight & hard to approach & none of the resident are doctors or businessman. 2. GM & Regionals - I have worked with a lot of property mangers & regionals but they take the cake when it comes to being unprofessional. I had multiple situations where the GM & regional would argue in front of the staff just to show who had more power. My Gm would show up to work 15 minutes late everyday & then get mad at her employees for being 1 minute late. It’s fair to say the regionals & GM’s do not hold themselves to the same standard as their employee’s. 3. Leasing- they use onesite as their software for property management software, which is by far the cheapest & worst software you can have. None of the GM’s or regionals even know how to operate it. They have a policy in place where if you are not occupied at 95% or higher you will not get vacation days. They literally try to scare you into getting leases. They micromanage every outgoing call you make to prospects & tell you all the things you did wrong never what you did good. 4. Property management- I have never felt so bad for residents in my life. The policies from corporate were just ridiculous. You would get in trouble for helping residents carry packages, issue $25 trash notices for literally nothing, issue noise violations without even doing any investigation.