Institutionalised culture of poor leadership - Delivery Coordinator NEXT Employee Review

2.0
4 Feb 2023
Recommend
CEO approval
Business outlook

Pros

Good opportunity for problem solving, members of staff are hard working and dedicated, day to day responsibilities are varied.

Cons

There is a poor/almost non existent provision of leadership training. The leader/management dichotomy is poorly understood, and seldom applied. Toxic leadership traits are rife throughout the company. They have become so prolific as genuinley skilled leaders leave the company to work elsewhere as there are few motivating factors to remain at NEXT (poor pay, removal of cash bonus for coordinators, lack of CPD). As such the individuals who remain at NEXT and hold management positions are often out of their depth and lack the neccessary emotional intelligence, patience, and professionalism that are generally expected of individuals holding a command role. While this is by no means a universal role, as talented leaders do work their way up the promotion ladder in the company, one feels that it is generally a rare pleasant occurence, as opposed to a general occurence.

Explore other reviews about NEXT

5.0
3 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Money is super good always

Cons

This does not let me do less than 5 words

5.0
16 May 2026
Recommend
CEO approval
Business outlook

Pros

Amazing work life balance and role

Cons

Hours can be a little long

See reviews by: Helpful|Rating|Date|All