22 Jul 2024
NSPCC Response
1yMany thanks for leaving a review. Feedback is valuable for us in improving the experience of our staff and volunteers, creating the best environment to thrive and raise funds for our work with children and young people.
Your comments regarding our database and processes are very much recognised. However, I am sorry this may have made your job harder than it should be. We have already started a project to create our single supporter view (CRM). It is a complex undertaking; however, we are committed and have investment available.