Excellent Company - Referral Officer Nacro Employee Review

5.0
28 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Inclusive, good training, fair wage, good values

Cons

Not much room for progression

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Nacro Response
3mo
Thank you for taking the time to share your experience with us. We’re really pleased to hear that you found Nacro to be inclusive, values‑driven, and supportive, with good training and fair pay. It’s great to know these aspects made a positive impact during your time with us. We appreciate your feedback regarding progression. While opportunities can vary depending on role and service area, we’re continually working to strengthen development pathways and create clearer routes for people who want to grow with us. Thank you again for your contribution during your time at Nacro, and we wish you all the very best in your future career.

Explore other reviews about Nacro

2.0
25 Nov 2021
Recommend
CEO approval
Business outlook

Pros

Decent conditions, training ok colleagues great

Cons

Management poor at all levels

2.0
21 Oct 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

A somewhat caring attitude towards service users. Friendly colleagues mostly.

Cons

Disengaged employees, no real leadership from directors or specialists at the top. Fail to recognise talent and reward mediocrity. The reviews here should tell you enough. They have a massive culture problem, caused by toxicity at the very top. Pay is a joke. Internal systems are laughable.

1
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Nacro Response
7mo
Thank you for taking the time to share your experience and for highlighting the aspects you valued, including your colleagues and care for service users. We are sorry to hear that your experience did not meet your expectations. Feedback like yours is important, and we take concerns about leadership, recognition, and internal systems seriously. Nacro is committed to improving employee engagement, strengthening leadership, and reviewing our reward and recognition frameworks. We are actively working on initiatives to address these areas and create a more supportive and positive environment for all employees. Your insights will help guide these efforts, and we appreciate your honesty.
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