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Navy Federal Credit Union

Engaged employer

Maybe in the top 100 companies to work for ...but there is no flexibility for Families - Business Analyst Navy Federal Credit Union Employee Review

2.0
12 Nov 2014
Recommend
CEO approval
Business outlook

Pros

The company support employees with adequate benefits, bonus program and training. Although training is limited to the role of the employee.

Cons

The upper management lacks humility and are almost elevated to a god like status. They enforce rules at a high level without bothering to see how it affects people at lower levels of Management. Exceptions are made all over the company, it all depends on affiliation to upper management. Morale is low and people are unhappy. There is plenty of wasteful and overlapping projects. The company is rapidly hiring full time and contractors, expanding departments. This has contributed to employees and contractors who are either busy or have no work. The upper management has eliminated flexibility to employees. For occasional family related problems e.g child or spouse sick or no school, employees are forced to use vacation and sick leave for family related issues but are disallowed from working remotely. The problem further gets magnified when employees who are forced to come in spend the entire week dialing in to virtual meetings when they could have done the same from home.

Explore other reviews about Navy Federal Credit Union

5.0
1 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Great work-life balance. Great benefits- 7% 401K match, 3% pension, $1K HSA match. 4 weeks vacation and 2 weeks sick leave. Discounted rate on mortgage or auto loan. Company really values tenure and employee retention. Hybrid schedule with 3 times a week for people leaders, 2 times a week for individual contributors.

Cons

Ver relationship-based. If you can't network, you likely won't have much upward mobility. Can be bureaucratic depending on your leadership.

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Navy Federal Credit Union Response
23h
Thank you for taking the time to write a review. We are glad to hear you have had such a great experience!
2.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Pay can be decent at times Met some great people

Cons

Processors are the garbage can of the entire loan process. We literally are help to such insane standards with no support. Apparently it’s been this way for years and even high ranking supervisors say they feel like they’re talking to a brick wall when they voice our frustrations. Since my time here that have been at least 2 employees that I’ve heard of that have either attempted jumping off our building or actually did jump off. Like how can you not implement change when people are so stressed that they are jumping off our buildings? If anyone is reading this and wondering how the stress gets that bad it’s because the better you do the more money you get but they keep raising the bar so when you’re use to that extra income and now you have to do so much more to get that extra income that you’re used to it can break a person down and higher ups know how bad we’re breaking down. It’s completely normal for a half hour workforce to go on mental health leave during the summer which is our busy season and still nothing is done. I haven’t even been here a full year. What is it going to take to actually implement a change?

3
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