Management needs a wake up call - Customer Care Associate Neiman Marcus Employee Review

2.0
28 Apr 2010
Recommend
CEO approval
Business outlook

Pros

The discount is 30% off, if you could afford their stuff to begin with.

Cons

You could work 40 hours one week and 10 hours the next week. Depends on "business needs". The company can send you home anytime they want. The hiring is bad. Seems they hire anybody who walks through the door and the more senior people have to pick up the slack of the bad new hires. Training is the laughing stock of the company. They are still stuck in the 80's.

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5.0
4 Mar 2026
Recommend
CEO approval
Business outlook

Pros

* If you have an amazing team and management the day goes by fast. * Commission. * Easy to rely on foot traffic to meet goals. * If you ask for growth, they set thing ups that align with what you want, you just need to ask.

Cons

* If its slow, its SLOW. * There can be drama, it just depends on the department you're in.

3.0
20 May 2026
Recommend
CEO approval
Business outlook

Pros

good pay, good retired tech/fashion prop sales, hour long lunches

Cons

terrible work environment with whole bunch of eating disorder talk and projection at models (even from some management), management makes everyone stay until 4:30 even when all the minimum work requirement (and oftentimes more) is done, they will write you up for something extremely small then dismiss a big thing from another employee, terrible communication between managers therefore terrible communication to employees, employees get publicly ridiculed when they're just asking questions even amidst the terrible communication issues that are already there,

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