Good on the outside, bad on the inside - Anonymous employee Netchex Employee Review

1.0
7 May 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

bonuses, insurance, giftcards, lunch, comfortable breakroom

Cons

Employees are treated poorly. Several people here are miserable but they are stuck in finding employment elsewhere. If you don't engage in the office cliques, it becomes an extremely toxic place to work. Some people here are untrained and unknowledgeable but this company thrives on "fake it till you make it" which is ridiculous but very true because half the people here are fake in their knowledge and actual experience.

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Netchex Response
7y
I want to thank you for taking the time to give us your feedback. Here at Netchex, we’re good, but we could always be better. Your status suggests that you are a current employee with our organization and if this is the case I challenge you to be more proactive about asking for what you want, whether it’s more training for you and your team or better employee experience. It is my belief that employees have every opportunity to voice their concerns or provide suggestions on how we can improve as an organization. I do find it more effective when current employees have these discussions directly with either their supervisor, human resources or myself so that there can be two-way dialogue around those areas they feel we need to work on. This provides our leadership team the opportunity to provide clarity and to listen to suggestions on how we can improve. Your feedback along with others is important and I’d like the opportunity to address all the places where you feel we missed in delivering a great experience for you and others. If you would like to share more about your own areas of concerns, I ask that you contact me directly so we can set up a time to talk. With Gratitude, Will Boudreaux – CEO

Explore other reviews about Netchex

5.0
15 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The company’s product has improved a lot in the last few years. Company is growing.

Cons

Culture is changing away from a laid back 9-5 to a startup culture focusing on getting things done no matter what.

5.0
27 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Netchex is a place where people genuinely care about the work and about each other. Over the past few years especially, there’s been significant investment in the product, leadership alignment, and the overall employee experience. The pace of change has been real, but it’s happening for the right reasons... the company is positioning itself to compete and grow rather than standing still. Leadership is accessible, decisions move quickly, and individuals can make a visible impact here in ways that are harder to find at larger organizations.

Cons

There has been a lot of change as the company continues to scale and mature. That can create some ambiguity at times, and teams have had to stay flexible as priorities evolve. The upside is that the direction is becoming clearer and processes continue improving.

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Netchex Response
2mo
Thank you for taking the time to share this thoughtful and balanced feedback. As Netchex continues to grow and evolve, we recognize that periods of change can create ambiguity, and we appreciate the flexibility and adaptability our teams demonstrate during these times.
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